While some people are very happy with the phone-based customer service they have received, others have made complaints. Sony is a very large company, so it is not surprising that one can find a range of opinions about Sony's customer service online. How Do People Feel About Their Calls to Sony Customer Support? It's also a good idea to have pen and paper handy so that you can take notes during your call.īe prepared to give the representative who answers your call details about your product or products, including serial and model numbers. Have your product, your invoice and any other relevant information, such as a warranty, in front of you. Double-check the hours of operation to avoid frustration. The customer support page on Sony's website provides you with guidance in finding the correct department to call. Help with setting up and operating productsīest Practices for Calling Sony Customer Serviceīefore calling Sony, check to make sure that you are using the correct number.People call Sony customer support for a range of reasons, including: Why Do People Call Sony Customer Support? With customers around the world, Sony's customer service centers receive a high volume of calls every day. Just speak to our team and let us take care of it.Sony is a major manufacturer of professional and consumer electronics. We pride ourselves on the quality and efficiency of our processes, and we are confident we can meet your business needs, whatever they may be. If you are a business in need of a robust after sales care provider, then we are the right solutions partner for you. We offer second hand professional broadcast equipmentwhich has been refurbished to our manufacturing standard.Engineering and Technical support on location.Health Check Service for our professional product customers.Consumer Products Service and Repairs (including all Audio products, the Sony Alpha Camera range, and more).Sony Professional Product Service and Repairs (for the Broadcast, Media Production, Entertainment, Security, Medical, Aerospace, Education, Automotive, Technology industries and more).Our team of professional Technicians and Engineers offer support to our customers across the UK and Europe. Based in Pencoed, Sony UK Technology Centre is one of only two Sony repair centres which are part of the Sony brand in Europe.
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